I would like to take this opportunity to let you know how grateful and thankful I am for everything you have done for my brother and I. From the very beginning you were kind and considerate and patient, taking the time to talk to us and letting us know every step of the way what was going on.
You went above and beyond when it was difficult and stayed with it. You are a gentleman and a scholar and it was a pleasure to have you as a small part of our lives that made a big difference.
I hope you had a wonderful holiday in Spain as you deserve it.
Once again, thank you.”