LOUISE BALDOCK – Case Manager (North East England)

Louise loves reading books and gardening, which means she loves reading books in the garden when her plants spring to life. She has wonderful neighbours who bring her surplus allotment vegetables, which she turns into homemade pickles and preserves. She appreciates novelty jam jars, but tries to avoid getting into a pickle. In her spare time, she researches her family history, a journey that has taken 35 years and still continues. She is a long-suffering supporter of Middlesbrough FC and an eternal optimist.